Shipping policy

At FLOORVEXA, we aim to make receiving your order simple, fast, and hassle-free.

Free U.S. Shipping

We offer FREE shipping on all orders within the United States. There are no additional standard shipping charges at checkout.

Order Processing

Orders are processed as quickly as possible after your order has been successfully placed and payment has been confirmed.

Once your order has shipped, you’ll receive a shipping confirmation email with tracking information when available.

Estimated Delivery Time

Most orders are expected to arrive within approximately 2–3 business days.

Please note that delivery times are estimates and may occasionally be affected by carrier delays, holidays, severe weather, high order volumes, or other circumstances outside our control.

Order Tracking

Once tracking information becomes available, you can follow the progress of your shipment using our Track My Order page.

Please allow some time for tracking information to update after your order has shipped.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order. If you notice an error after placing your order, contact us as soon as possible.

We cannot guarantee that an address can be changed once an order has already been processed or shipped.